Sales Support Coordinator
Key Responsibilities:
• Sales Performance Reporting: Generate daily, weekly, and monthly sales reports to track KPIs such as customer level revenue, quote data from generation to close and customer volume reporting
• Trend Analysis: Identify patterns in customer behavior, product performance, and sales effectiveness to uncover opportunities and risks.
• Forecasting: Assist in preparing sales forecasts using historical data and predictive models to support planning and goal setting.
• OMS Management: Utilize OMS. Ensuring data is accurate. To provide reporting, lead generation and sales updates to team
• Sales Process Optimization: Evaluate and improve sales workflows, including lead routing, and pipeline management.
• Tool/System Implementation: Support the rollout of sales enablement tools. (such as the google transition) for the Sales Reps.
• Feedback: Collect feedback from the sales team on pain points or opportunities for process improvement and feed that back to Management in a concise manner.
• Pipeline: Monitor the sales pipeline to ensure opportunities are accurately tracked and aging appropriately
• Performance Dashboards: Assist with build and management dashboards to give leadership real-time visibility into sales metrics and activities.
Other Duties Include:
• Compile information from multiple sources for bids and tenders.
• Analyze customer needs and present solutions utilizing the Company’s diverse service offerings.
• Verify account details and ensure the accurate flow of information within the department.
• Quickly adapts to new situations and approaches; open to change and readily adopts new methods on the face of shifting priorities.
• Prepare and distribute various reports.
• Ability to handle multiple competing priorities and projects.
• An independent problem solver with excellent organizational skills to work across functions.
• Waste management industry experience an asset.
• Passion for business excellence with exceptional follow through.
• Exceptional communication both verbal and written.
• Strong Proficiency in MS Office, along with high attention to detail.
Knowledge, Skills and Key Competencies:
• Ability to handle multiple competing priorities and projects.
• An independent problem solver with excellent organizational skills to work across functions.
• Waste management industry experience an asset.
• Passion for business excellence with exceptional follow through.
• Exceptional communication both verbal and written.
• Strong Proficiency in MS Office, along with high attention to detail.
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