Operations Supervisor, Vacuum Truck Services

Summary

The Operations Supervisor is a key leadership role responsible for the seamless execution of daily field operations. You will champion a culture of safety and excellence by mentoring our Drivers, maintaining rigorous operational standards, and serving as a dedicated point of contact for our clients.

Specific Duties and Responsibilities

• Promote and model GFL’s safety culture by leading through action and enforcing all Safety Policies and procedures.

• Coordinate daily work orders and personnel scheduling to ensure optimal resource allocation and timely service delivery.

• Maintain rigorous oversight of fleet operating standards, ensuring all equipment meets safety requirements and follows a strict preventative maintenance schedule.

• Ensure staff are using proper tools, equipment, and PPE safely and effectively.

• Supervise drivers, providing coaching, training, and performance evaluations.

• Serve as a primary point of contact for clients, proactively communicating to build long-term partnerships and ensure project success.

• Perform regular site visits to conduct comprehensive field inspections and provide technical data to support the bidding and estimating process.

• Partner with the business development team by providing critical field-level insights and identifying opportunities for service expansion.

• Review and audit operator paperwork, including daily logs and Hours of Service (HOS), to ensure 100% regulatory compliance and data accuracy.

• Other duties as required.

Experience, Qualifications and Education

• Proven experience in a supervisory and/or leadership role is required. 

• A strong background in one or more of the following areas is required: Vacuum, Pump Truck (preferred), Construction, Waste, Oil and Gas, Trucking/Fleet Management.

• Valid Class 5 Drivers License and a fairly clean Commercial Drivers Abstract is required; Class 1 or 3A license is preferred. 

• Flexible availability, with the ability to respond to on-call and emergency situations as needed.

• Strong mechanical aptitude.

Knowledge, Skills and Abilities

• Demonstrated commitment to Health & Safety and a Safety-focused attitude.

• Strong leadership and team-building skills with the ability to coach, motivate, and develop team members.

• Strong analytical and decision-making skills to improve operational efficiency.

• Excellent written and verbal communication abilities.

• Strong planning, scheduling, and organizational skills.

• Ability to troubleshoot and resolve problems independently.

• Proficient with basic computer applications.