District Manager
Position Summary
The District Manager oversees the business of the district as a whole. This includes, but is not limited to, the customer service, safety, operational efficiencies and overall personnel management within the district. Additionally, this position is responsible for managing the revenue and cost elements for the district, requiring involvement with the sales and marketing initiatives, as well as the day to day operations. The District Manager is relied upon for the effective planning, delegating, coordinating, staffing, organizing and decision making to attain profitable results for the district. This position requires a jack-of-all trades, and will liaise with the Functional Managers who serve as the subject matter experts on each of the lines of business that operate within the district.
Key Accountabilities
Overall business unit accountability for performance, safety and profitability.
Executes necessary precautions to ensure safety and compliance with company standards and other standards and regulations.
Liaise with the Health and Safety team to ensure thorough root cause investigations for all injuries and incidents, following up with consistent discipline and retraining.
Work closely with the HR team to oversee personnel needs of the division including selecting, coaching, disciplining, and training employees and evaluating employee performance.
Monitors budget and operating metrics while diagnosing and improving processes, procedures, and performance.
Prepares annual budget, monthly forecasts and other business reports as required
Participates in regular P&L reviews to ensure that budgets are met; develops and implements programs for optimal equipment utilization, equipment maintenance, and labor and material costs.
Manage and provide leadership for front line managers, supervisors and direct reporting employees
Manage and attend all Health and Safety meetings and educate employees on any safety issues
Ensure any customer complaints and concerns in the District are resolved
Review all employee timecards for accuracy on a daily basis
Assist in forming business plans for tenders and other new business ventures
Oversee that all employees are adhering to company policies and procedures
Perform sales in house and sales calls when required
Other duties as directed or required
Requirements
University degree in business, science or engineering; or equivalent work experience
Minimum 5 years in an Operations or Business leadership role
Experience in the workings of collective bargaining agreement is considered a strong asset
Experience in automotive service and/or recycling sector is highly desirable
Experience or knowledge in automotive servicing sector, and/or hazardous waste management practice would be preferred
Skills & Attributes
Proven leadership experience with the ability to motivate and inspire
Exceptional business acumen
Excellent verbal and written communication skills
Strong ability to plan, prioritize and execute
Strong computer skills
Excellent team player
Excellent ability to listen, analyze and adapt to change