Account Manager

Key Responsibilities:

• Develop and qualify leads within respective territory to drive additional sales opportunities through cold-calling and lead generation campaigns

• Establish and maintain a high level of customer satisfaction; this includes meeting customer retention goals and working with the Sales Manager to resolve unique customer issues and concerns

• Gather and utilize business intelligence on prospects to support sales calls, product presentations and drive new business

• Generate revenue and meet sales targets

• Reduce lost accounts by diffusing cancellation requests

• Maintain good working relationships with existing customers and recognize opportunities to up-sell additional services

• Provide sales strategies, market ideas, new concepts, and develop business plans to successfully execute strategies to grow revenue

• Increased understanding of the appropriate local, state and federal regulations and the ability to advise customers on the impact of regulations on their businesses

• Keep abreast of products, market conditions and competitive activities

Knowledge, Skills, Abilities and Competencies:

• 2 -5+ years of Business Development and Account Management experience - with a strong preference for B2B service oriented outside sales experience

• College diploma or University degree in Sales, Marketing or related field of study is preferred

• A strong hunter sales mentality, with a goal oriented and profit driven approach

• Strong relationship building and interpersonal skills

• Proven ability to take initiative and display strong professionalism

• Effective time management and strong team building skills

• Ability to work with limited supervision and problem solve independently

• Ability and openness to training and learning about the business

• Basic computer literacy - with proficiency in Microsoft Excel and PowerPoint considered a strong asset

• Travel required within assigned territory - Valid Driver's License Required

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