Job # 1001505, Customer Service Representative

Title: Customer Service Representative
Location: Winnipeg , Manitoba
Expires on: 8/26/2017
Reports to: District Manager


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Position to commence in September

Summary

The responsibility of the Customer Service Representative is to interact with Internal and External customers and provide information in response to inquiries of service issues and deficiency’s and to handle, resolve and delegate such customer inquiries and complaints.

Responsibilities

  • Respond to client service requests in a effective and timely manner

  • Handle high service request volumes with effective service quality

  • Provide support in payroll, billing, and dispatch

  • Identify account discrepancies and make necessary adjustments

  • Manage time-sensitive administrative tasks

  • Other administrative tasks as required

Requirements

  • Excellent communication skills in oral and written English

  • At least 2 years combined customer service experience in a call center and/or office environment

  • Basic knowledge of accounting

  • Exceptional computer skills and competency

  • Competent working knowledge of Microsoft office, excel, word, power point and outlook

  • Knowledge of E-Pass Trux, Pin Point and Time zone an asset but not required. Will train


GFL Environmental is an equal opportunity employer and encourages applications from all qualified individuals. We thank you for your interest. Only those selected for an interview will be contacted.

QUESTIONS?

If you would like to learn more about this position, please email your questions to GFL Human Resources.


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