Position to commence in September
The responsibility of the Customer Service Representative is to interact with Internal and External customers and provide information in response to inquiries of service issues and deficiency’s and to handle, resolve and delegate such customer inquiries and complaints.
Respond to client service requests in a effective and timely manner
Handle high service request volumes with effective service quality
Provide support in payroll, billing, and dispatch
Identify account discrepancies and make necessary adjustments
Manage time-sensitive administrative tasks
Other administrative tasks as required
Excellent communication skills in oral and written English
At least 2 years combined customer service experience in a call center and/or office environment
Basic knowledge of accounting
Exceptional computer skills and competency
Competent working knowledge of Microsoft office, excel, word, power point and outlook
Knowledge of E-Pass Trux, Pin Point and Time zone an asset but not required. Will train
GFL Environmental is an equal opportunity employer and encourages applications from all qualified individuals. We thank you for your interest. Only those selected for an interview will be contacted.